Privacy Policy
How NE LONDON collects and uses your personal information.
Last updated: November 2026.
Who we are
NE LONDON, London, United Kingdom, is the data controller for personal data collected through this website. Contact: nelondon@gmail.com.
What we collect
- Order details: name, delivery address, email, phone number and order history.
- Payment details are processed securely by our payment providers; we do not store full card numbers.
- Newsletter sign-ups: your email address, only with your consent.
- Messages you send us.
How we use it
To process and deliver your orders, provide customer service, send marketing you have agreed to (you can unsubscribe at any time), and meet our legal obligations.
Sharing
We share data only with service providers who help us run the shop (such as payment, delivery and email providers), and where required by law. We never sell your data.
How long we keep it
Order records are kept for up to 6 years for tax and accounting purposes. Newsletter data is kept until you unsubscribe.
Your rights
Under UK GDPR you can request access to, correction or deletion of your data, object to processing or withdraw consent. Email us to make a request. You can also complain to the Information Commissioner's Office (ico.org.uk).